Domus Sirenae

Faq

Here you can find the answers to the most frequent questions from our guests.

Is there a 24 hour reception?

There is no 24- hour reception with the concierge as in a hotel and therefore we ask to be informed about the time of check-in and check-out.

 

What are the check-in and check-out times?

Check-in is from 15.00 to 19.00 but it is possible to agree on different times by contacting us in advance. After 9pm and until 11pm there is a surcharge of 20 euros. From 23.00 there is a surcharge of 30 euros. Check-out must be done before 11.00. If you wish, on the day of check-out you may leave your luggage.

 

What time is breakfast served ?

A full  buffet breakfast is available each morning in the breakfast room from 08.30 to 10.30 and if required we can serve breakfast in your room at no extra charge.

Yes, our structure, on request, offers gluten-free products. Please inform us of your dietary requirements before your arrival.

 

Is it possible to use the kitchen ?

The kitchen is for the exclusive use of the staff for the preparation of breakfast. You are reminded however that for particular dietary needs requiring the use of a kitchen, DomusSirenae avails itself of Casa Momo, a welcoming one-room apartment with a cooking area.

 

 

Is it possible to enter and leave the building at any time?

Yes, you can enter and leave at any time, guests have all the necessary keys. You are kindly asked to avoid making noise at any time of day so as not to disturb the other guests.

 

 

Which credit cards do you accept?

We accept all types of credit cards,  except American Express and Diners club.

 

What are the terms of cancellation?

For each rate and special offer, different cancellation terms are available, which we invite you to read carefully during the booking process on this official website.

 

 

Do you offer Internet connection?

The Wi-Fi Internet connection is fast, reliable and free. You can surf the entire structure by accessing Domus Sirenae

 

Do you have a car park ?

There is not a car park but there is the possibility of parking in a private car park 50 metres from us. DomusSirenae has an agreement with this car park for our guests at a cost of 7 euro per day. In the months of April, May and October the public car park (blue lines)  is available free of charge.

 

Is it possible to smoke inside the rooms?

Smoking is not allowed in any of the rooms, including the common areas. The presence of Alarm Smoke detectors will be activated withan acoustic signal.

Can we smoke on the terrace.

 

Is it possible to admit even small animals?

No, unfortunately the structure is not equipped to receive even small animals.

 

What can you do in San Marco when it rains ?

Luckily fot both you and us we are in an area where it very rarely rains. However, when it does, there is the possibility of visiting various places of interest.

Castellabate: Castello dell’Abate and various churches -Santa Maria : Villa Matarazzo Museum- San Marco : SPA Approdo- Paestum :Museum and visits to mozzarella producers with tasting- Pioppi : Museum of the sea and the Mediterranean diet..

 

How can I book?

You can send us an email to info@domussirenae.it , or contact us by phone at the following numbers: 3208176590 – 3356245688